Returns & Exchanges
At Osprey, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items in their original box.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup; we recommend keeping your tracking number for peace of mind.
Receive Your Refund
After our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing